Privacy Policy

PARRAMATTA CITY CHAMBER OF COMMERCE AND INDUSTRY (INC) ABN 51 000 065 118 ("PCOC")

PRIVACY POLICY

1. ABOUT THIS PRIVACY POLICY

1. 1.1.  This Privacy Policy sets out the PCOC's policy in relation to the collection, use, and storage of your personal information. The purpose of this policy is to give you assurance that when you deal with the PCOC, the information that you have with us will be, to the best of our ability, stored safely and securely.

2. 1.2.  This Privacy Policy describes generally how we manage your personal information and safeguard your privacy.

3. 1.3.  It is in our interest to protect your privacy so that we may build a relationship with you.

4. 1.4.  We may amend or update our Privacy Policy from time to time as well as in accordance to any changes in legislation.

5. 1.5.  Future updates to this Privacy Policy will be made online and will not be updated to the individual or member. Should you require a copy, the policy will be kept on our website at www.parramattachamber.com.au/privacy, and you can request it in writing at privacy@parramattachamber.com.au.

2. WHY WE ARE COLLECTING INFORMATION ABOUT YOU

1. 2.1.  We need your personal information so that we may provide you with the various services offered by the PCOC (either in your capacity as a member of the PCOC or as a member of the public). This also includes information that we require so that we may process payments to us.

2. 2.2.  In addition to the information that we collect about you when you become a member of the PCOC, we will from time collect information from you via surveys to conduct research on your opinion on current services provided by the PCOC, potential new services that may be provided by the PCOC, or in order to more effectively advocate on your behalf as a member of the PCOC or a member of the business community in Parramatta.

3. COLLECTING INFORMATION FROM YOU

1. 3.1.  We will only collect the information from you that is necessary for us to provide the particular activity that we are trying to carry out at the time that the information is being sought.

2. 3.2.  We will typically collect personal information when you give it to us or when we ask it from you – for example, when you become a member of the PCOC or when we make enquiries with you when conducting surveys.

3. 3.3.  We may also collect contact details and other personal information if you are on a sub- committee of the PCOC or participating in a meeting or a consultation with us.

4. 3.4.  Sometimes we may need to collect sensitive information about you, for example, to publish a position paper, or to advocate on your behalf as a member of the PCOC or a member of the business community in Parramatta. This might include information about your health, racial or ethnic origin, political views, association memberships, religious beliefs, sexual orientation, and criminal history.

5. 3.5.  We may also collect some information from you when you use our website. Some of the information collected from you when you use our website is not personal information and is comprised of information transmitted by your web browser when using our website, such as web browser type, cookies, and the pages you have viewed on our website and time spent on it. It is standard for many websites to collect this information and it is required for us to monitor our website's usage as well as improve on our website's services to you.

6. 3.6.  We will also collect information that you provide to us when signing up to mailing lists and registering for our events, or when submitting feedback on your experience with our website.

7. 3.7.  We also use social networking services such as Twitter, Facebook, and LinkedIn to communicate with the public on the services and activities provided by the PCOC. When you communicate with us using these services, we may collect your personal information, but we will only use it to help us in communicating with you and the public. These services will have their own privacy policies that you can access on their websites.

4. USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION

1. 4.1.  We may contact you to inform you of new products, services or promotions we may offer and to conduct market research when we have your consent, or it is otherwise allowed. We may use your personal data to personalise our offering and to provide you with more relevant services, for example, to make recommendations and to display customised offers and advertising our services and may include third party offers.

2. 4.2.  We may disclose personal information about you to a third party in certain circumstances.

3. 4.3.  The PCOC uses a number of service providers to whom we disclose personal information. These include providers that host our website, partners whom we hold events with, and event managers that we have engaged to assist us with planning and holding our various events.

4. 4.4.  We only disclose your sensitive information for the purposes for which you gave it to us, or for directly related purposes that you would reasonably expect that the sensitive information is to be used for.

5. 4.5.  We may disclose your information if it is required under law.

6. 4.6.  When you communicate with us through a social network service such as Facebook or Twitter, the social network provider and its partners may collect and hold your personal information overseas. Some services may allow you to share your personal data with other users of the service or with other services and their users. Please consider carefully before disclosing any personal data or other information that might be accessible to other users. We will often share your picture, name, company and comments on our social media platforms.

7. 4.7. We may use your personal information to send you promotional material. If you do not want to receive promotional material, you may opt out of receiving this material at any time.

5. QUALITY OF PERSONAL INFORMATION

1. 5.1. To ensure that the personal information that we collect is accurate, up-to-date and complete, we will record the information consistently, promptly add updated or new personal information to existing records and will regularly review and audit our contact lists to check its accuracy.

6. STORAGE AND SECURITY OF YOUR PERSONAL INFORMATION

1. 6.1.  We are committed to protecting your personal information from misuse, loss, and from unauthorised access, modification, or disclosure.

2. 6.2.  We will regularly assess the risk of misuse, interference, loss, and unauthorised access of your personal information and take measures to address those risks.

3. 6.3.  We will destroy personal information in a secure manner when we no longer need it.

7. ACCESS AND UPDATE OF YOUR PERSONAL INFORMATION

1. 7.1.  You have a right to ask for access to personal information that we hold about you and ask that we correct that personal information. If you do this, we must give you access to your personal information and take reasonable steps to correct your personal information if you consider it is incorrect.

2. 7.2.  If we refuse to provide access to your personal information for any reason, we will provide you with reasons for our refusal.

3. 7.3.  If we make a correction and we have disclosed the incorrect information to a third party, you can ask us to tell them about the correction. We must do so unless there is a valid reason not to.

4. 7.4.  If you request access to your personal information, we reserve the right to charge you a reasonable fee in relation to retrieving your personal information. We will confirm with you any fee charged in relation to retrieving your personal information before proceeding with retrieving any personal information held with us.

8. COMPLAINTS AND CONTACTING US

1. 8.1. If you have a complaint about how we have handled your personal information, questions about this Privacy Policy, or if you have concerns about your privacy, please contact us by e-mail or post at:

   1. (a)  E-mail: privacy@parramattachamber.com.au

   2. (b)  Mailing Address: Level 1 Suite 2, 111 Phillip Street, Parramatta NSW 2150